{"id":23538,"date":"2026-08-24T10:19:26","date_gmt":"2026-08-24T10:19:26","guid":{"rendered":"https:\/\/source.kitsid.com\/bsite\/shipping-policy\/"},"modified":"2026-11-13T12:54:34","modified_gmt":"2026-11-13T12:54:34","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/sewtora.com\/bsite\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<style>\n<p>\n:root{\n  --theme-primary:#4A6274;\n  --theme-secondary:#7B93A8;\n  --text:#1f2428;\n  --muted:#626b73;\n  --line:#e3e6e8;\n  --soft:#f7f8f8;\n  --soft-2:#fbfbfb;\n  --white:#ffffff;\n}\n\n\n.policy-page{width:min(1060px,calc(100% - 52px));margin:0 auto;padding:42px 0 62px}\n.policy-meta{display:flex;flex-wrap:wrap;gap:6px 24px;margin:0 0 30px;padding:0 0 16px;border-bottom:1px solid var(--line);font-size:13px;color:var(--muted)}\n.policy-meta strong{color:#1b2024}\n.policy-section{margin:0 0 30px;padding:0}\n.policy-section:last-child{margin-bottom:0}.entry-content h3{margin:0 0 12px;font-family:Georgia,\"Times New Roman\",serif;font-size:21px;line-height:1.35;font-weight:700;color:#18201d;letter-spacing:.01em}\nh3:after{content:\"\";display:block;width:34px;height:2px;margin-top:8px;border-radius:2px;background:linear-gradient(90deg,var(--theme-primary),var(--theme-secondary))}.entry-content p{margin:0 0 10px}\np:last-child{margin-bottom:0}\nstrong{font-weight:700;color:#15191c}.entry-content a{color:var(--theme-primary);font-weight:700;text-decoration:none}.entry-content a:hover{text-decoration:underline}\na:focus-visible{outline:3px solid var(--theme-secondary);outline-offset:3px;border-radius:3px}.entry-content ul,.entry-content ol{margin:7px 0 0;padding-left:22px}.entry-content li{margin:4px 0}\n.clean-list li::marker{color:var(--theme-primary)}\n.note{font-size:14px;color:var(--muted)}\n.rule-note{margin-top:12px;padding:11px 14px;background:var(--soft-2);border:1px solid var(--line);border-left:4px solid var(--theme-primary);border-radius:6px;color:#41484d}\n.info-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 12px;margin-top:12px}\n.info-grid.four{grid-template-columns:repeat(2,minmax(0,1fr))}\n.info-card{min-width:0;padding:13px 15px;background:#fff;border:1px solid var(--line);border-radius:7px}\n.info-card .eyebrow{display:block;margin:0 0 4px;color:var(--theme-primary);font-size:12px;line-height:1.3;font-weight:800;letter-spacing:.045em;text-transform:uppercase}\n.info-card p{margin:0}\n.step-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-top:12px}\n.step{min-width:0;padding:13px 14px;background:var(--soft-2);border:1px solid var(--line);border-radius:7px}\n.step .step-no{display:inline-flex;align-items:center;justify-content:center;min-width:24px;height:24px;padding:0 7px;margin-bottom:6px;border-radius:999px;background:var(--theme-primary);color:#fff;font-size:12px;font-weight:800}\n.step strong{display:block;margin-bottom:3px}\n.table-wrap{width:100%;overflow-x:auto;margin-top:12px;border:1px solid var(--line);border-radius:7px;background:#fff}.entry-content table{width:100%;border-collapse:collapse;min-width:620px}.entry-content th,.entry-content td{padding:10px 12px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}.entry-content th{background:var(--soft);font-weight:700}\ntr:last-child td{border-bottom:0}\n.qa-item{margin:0 0 14px;padding:0 0 13px;border-bottom:1px solid var(--line)}\n.qa-item:last-child{margin-bottom:0}\n.qa-question{margin:0 0 4px;font-weight:700;color:#171c1f}\n.qa-answer{margin:0;color:#3e464c}\n.policy-section.qa-dense .qa-item{padding:12px 14px;margin:0 0 9px;border:1px solid var(--line);border-radius:7px;background:var(--soft-2)}\n.policy-section.qa-dense .qa-item:last-child{margin-bottom:0}\n.pay-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:11px;margin-top:13px}\n.pay-card{height:108px;display:flex;align-items:center;justify-content:center;padding:9px;background:#fff;border:1px solid var(--line);border-radius:8px}\n.pay-card svg{display:block;width:100%;height:78px;max-width:255px;overflow:visible}\n.badge{display:inline-block;padding:2px 7px;border:1px solid var(--line);border-radius:999px;background:var(--soft);font-size:12px;font-weight:700;color:#4b5258}\n@media(max-width:900px){.step-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}\n@media(max-width:720px){.policy-page{width:min(100% - 30px,1060px);padding:30px 0 44px}.policy-meta{margin-bottom:24px}.policy-section{margin-bottom:25px}.entry-content h3{font-size:20px}.info-grid,.info-grid.four,.step-grid,.pay-grid{grid-template-columns:1fr}.pay-card{height:102px}.pay-card svg{height:74px}}\n@media(prefers-reduced-motion:reduce){}<\/p>\n<\/style>\n<div class=\"policy-page\" aria-label=\"Shipping Policy\">\n<div class=\"policy-meta\"><span><strong>Last Updated:<\/strong> 13 November 2026<\/span><span><strong>Brand:<\/strong> SewTora<\/span><\/div>\n<section class=\"policy-section\">\n<h3>Shipping Coverage<\/h3>\n<p>We provide shipping to <strong>European Union (EU) member states<\/strong> and to other supported international countries or regions that appear as selectable destinations during Checkout. If a country or region is not available after a valid delivery address is entered, standard shipping is not currently offered to that destination.<\/p>\n<p>Shipping availability may vary by destination, route, carrier operations and legal or logistical restrictions.<\/p>\n<\/section>\n<section class=\"policy-section\">\n<h3>Order Journey<\/h3>\n<div class=\"step-grid\">\n<div class=\"step\"><span class=\"step-no\">1<\/span><strong>Processing<\/strong><\/p>\n<p><strong>1\u20133 business days<\/strong> after the order is placed.<\/p>\n<\/div>\n<div class=\"step\"><span class=\"step-no\">2<\/span><strong>Dispatch<\/strong><\/p>\n<p>The order should be dispatched <strong>within 3 business days<\/strong>.<\/p>\n<\/div>\n<div class=\"step\"><span class=\"step-no\">3<\/span><strong>Transit<\/strong><\/p>\n<p>Estimated transit is <strong>7\u201315 business days<\/strong> after dispatch.<\/p>\n<\/div>\n<div class=\"step\"><span class=\"step-no\">4<\/span><strong>Delivery<\/strong><\/p>\n<p>Delivery timing depends on destination and carrier operations. Transit estimates are not guaranteed arrival dates.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"policy-section\">\n<h3>Shipping Fees and Free Shipping<\/h3>\n<p>Standard shipping is <strong>6$<\/strong>. Orders reaching <strong>50<\/strong> qualify for free standard shipping.<\/p>\n<p>The applicable shipping option is shown during Checkout based on the destination and order details.<\/p>\n<\/section>\n<section class=\"policy-section\">\n<h3>Carriers<\/h3>\n<p>Orders may be carried by <strong>DHL, UPS, FedEx, USPS or YunExpress<\/strong>. The carrier selected for an individual order may depend on destination, shipping route and operational arrangements; a specific carrier is not guaranteed.<\/p>\n<\/section>\n<section class=\"policy-section\">\n<h3>Address Accuracy and Address Changes<\/h3>\n<p>Please provide a complete and accurate delivery address. You may request an address change <strong>before dispatch<\/strong> by contacting <strong>support@sewtora.com<\/strong>.<\/p>\n<p>After dispatch, an address change cannot be guaranteed. If the carrier already has the parcel, any change may depend on the carrier&#8217;s procedures.<\/p>\n<\/section>\n<section class=\"policy-section\">\n<h3>Tracking<\/h3>\n<p><strong>All orders include shipment tracking.<\/strong> Tracking information is provided after the order has been dispatched and tracking data becomes available.<\/p>\n<\/section>\n<section class=\"policy-section\">\n<h3>Delivery Delays<\/h3>\n<p>The <strong>7\u201315 business day<\/strong> transit period is an estimate. Timing may vary due to destination, carrier operations, customs processing, peak periods, weather, public holidays or other circumstances outside reasonable control.<\/p>\n<p>These factors do not remove or reduce any mandatory obligation the merchant may have under applicable law.<\/p>\n<\/section>\n<section class=\"policy-section\">\n<h3>Lost Parcels<\/h3>\n<div class=\"info-grid four\">\n<div class=\"info-card\"><span class=\"eyebrow\">1. Contact<\/span><\/p>\n<p>Contact <strong>support@sewtora.com<\/strong> if a parcel appears significantly delayed or lost.<\/p>\n<\/div>\n<div class=\"info-card\"><span class=\"eyebrow\">2. Review<\/span><\/p>\n<p>We review the available tracking information.<\/p>\n<\/div>\n<div class=\"info-card\"><span class=\"eyebrow\">3. Investigation<\/span><\/p>\n<p>We investigate the shipment with the relevant carrier and may request reasonable delivery information.<\/p>\n<\/div>\n<div class=\"info-card\"><span class=\"eyebrow\">4. Resolution<\/span><\/p>\n<p>If the parcel is confirmed lost, we offer an appropriate <strong>reshipment or refund<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"policy-section\">\n<h3>Customs and Import Duties<\/h3>\n<p>For international orders, any applicable customs duty, import charge or customs handling charge imposed by the destination country is the <strong>customer&#8217;s responsibility<\/strong>, unless mandatory applicable law requires otherwise.<\/p>\n<p>Displayed product prices include applicable tax according to the website&#8217;s pricing configuration; this does not mean that all destination-country import charges are prepaid.<\/p>\n<\/section>\n<section class=\"policy-section\">\n<h3>Customer Support<\/h3>\n<p>For shipping, tracking, address changes or lost-parcel support, contact <strong>support@sewtora.com<\/strong>. Business hours: <strong>Monday-Friday, 09:00-18:00<\/strong>.<\/p>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: Brand: Shipping Coverage We provide shipping to European Union (EU) member states and to other supported international countries or regions that appear as selectable destinations during Checkout. If a country or region is not available after a valid delivery address is entered, standard shipping is not currently offered to that destination. Shipping availability [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23538","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sewtora.com\/bsite\/wp-json\/wp\/v2\/pages\/23538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sewtora.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sewtora.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sewtora.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sewtora.com\/bsite\/wp-json\/wp\/v2\/comments?post=23538"}],"version-history":[{"count":1,"href":"https:\/\/sewtora.com\/bsite\/wp-json\/wp\/v2\/pages\/23538\/revisions"}],"predecessor-version":[{"id":24167,"href":"https:\/\/sewtora.com\/bsite\/wp-json\/wp\/v2\/pages\/23538\/revisions\/24167"}],"wp:attachment":[{"href":"https:\/\/sewtora.com\/bsite\/wp-json\/wp\/v2\/media?parent=23538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}